Understanding the Boundaries- What Security Guards Are and Are Not Allowed to Do

What Security Guards Can and Can’t Do

Security guards play a crucial role in maintaining the safety and security of various establishments, from commercial buildings to residential complexes. However, it is essential to understand the boundaries of their authority and responsibilities. This article aims to shed light on what security guards can and can’t do, ensuring that both employers and the public are well-informed about their role.

What Security Guards Can Do

1. Patrolling and Surveillance: Security guards are responsible for patrolling the premises to ensure a safe environment. They monitor surveillance cameras, check access points, and respond to any suspicious activity.

2. Access Control: They manage access to buildings, ensuring that only authorized individuals enter. This may involve checking identification cards, issuing visitor badges, and controlling entry and exit points.

3. Emergency Response: Security guards are trained to respond to emergencies, such as fires, medical emergencies, or theft. They may assist in evacuating buildings and contacting emergency services when necessary.

4. Enforcing Policies: Security guards enforce the rules and regulations of the establishment they are assigned to. This includes addressing violations such as loitering, smoking in restricted areas, or unauthorized use of facilities.

5. Reporting: Security guards are required to report any incidents, suspicious activities, or violations they witness to their superiors. This helps in maintaining a record of security-related issues and taking appropriate action.

6. Customer Service: Security guards often interact with the public and are expected to provide a high level of customer service. They should be polite, approachable, and willing to assist individuals in need.

What Security Guards Can’t Do

1. Make arrests or use force: While security guards can take appropriate action to prevent crime, they are not authorized to make arrests or use excessive force. If they encounter a situation that requires law enforcement, they must contact the authorities.

2. Perform medical procedures: Security guards are not qualified to perform medical procedures. They should only assist in providing first aid and call for emergency medical services when necessary.

3. Intrude on privacy: Security guards must respect the privacy of individuals and should not enter private areas without permission. They should also avoid using surveillance equipment in a manner that invades someone’s privacy.

4. Discriminate: Security guards must treat all individuals fairly and equally, without discrimination based on race, gender, religion, or any other characteristic.

5. Assist with legal issues: While security guards can provide information and assistance during legal investigations, they are not authorized to offer legal advice or take any legal action.

In conclusion, security guards play a vital role in ensuring the safety and security of establishments. However, it is crucial to understand the limits of their authority and responsibilities. By knowing what security guards can and can’t do, both employers and the public can work together to create a safe and secure environment for everyone.